情景会话 　　A: We found that many parts were damaged when we received the packages. 　　B: We're really sorry. 　　A: Have you packed the parts using wooden cases? 　　B: Of course, we've shipped those parts in strict accordance with your requirement. 　　A: Then why did this happen? 　　B: The parts were intact when they were shipped off. It was possibly caused by careless handling. 　　A: How did some parts get damp and rust? 　　B: This is not our responsibility. It was because of the muggy weather. 　　A: Have you taken some damp-proof measures? 　　B: We've applied engine oil on the parts to avoid rusting. 　　A: Anyhow, the parts were actually damaged, so we want a replacement. 　　B: How many parts were damaged? 　　A: about 20%. 　　B: OK, we agree to replace them.
　　A:我们在收货时发现很多配件都损坏了。 　　B:真的很抱歉。 　　A:你们是用木箱包装的吗? 　　B:当然了，我们是严格按照你们的要求装运的。 　　A:那为什么还会出现这种情况呢? 　　B:运走的时候都是完好的。可能是装卸时太不小心导致的。 　　A:那部分配件受潮生锈是怎么回事? 　　B:这不是我们的责任，是天气闷热导致配件受潮的。 　　A:你们有没有采取防受潮措施? 　　B:我们在配件上涂了机油，以防止生锈。 　　A:不管怎样，货物受损是事实，我们要求换货。 　　B:有多少配件受损? 　　A:将近20%。 　　B:好吧，我们同意换货。
[图片0] 　　场景表述 　　How did some parts get damp and rust? 　　那部分配件受潮生锈是怎么回事?
　　还可以以这样说: 　　O Can you explain why some parts get dampened? 　　你们能解释一下部分配件受潮的问题吗?
　　对方可能这样回答: 　　O The ship had been subject to rainstorm which caused some parts being immersed in the water. 　　由于轮船遇到暴风雨袭击，导致部分配件浸水。 　　O It was caused by leaking pipes in the cargo hold. 　　这是由于舱内水管漏水造成的。
　　Have you taken some damp-proof measures? 　　你们有没有采取防受潮措施?
　　还可以这样说: 　　O In addition to objective factors, have you taken active preventive measures?除客观因素外，你们有没有采取主动预防措施?

　　对方可能这样回答: 　　O Because of the extreme hot weather, the engine oil smeared on the parts may have been melted. 　　由于天气过于闷热，可能导致涂在配件上的机油熔化了。